Terms of Service

1. Using Nusa Bridge

These terms apply to your use of the Nusa Bridge website and its account features. Please read them before creating an account or using a workspace. If you do not agree, do not use the account services. Mandatory rights available under applicable law remain unaffected.

“Nusa Bridge”, “we”, and “our” refer to the team operating this platform. Contact us at admin@nusa-bridge.com with questions about these terms. How we handle personal information is explained separately in our Privacy Policy.

2. What the platform provides

Nusa Bridge supports candidate profiles, job discovery, document submissions, recruitment reviews, interview coordination, and employer or partner workspaces. Features available to you depend on your role, authorisation, and the service configuration.

An account, listing, profile submission, review status, or interview invitation is not a job offer, visa approval, employment contract, or guarantee of placement. Employers and relevant authorities make their own hiring, contractual, immigration, and regulatory decisions.

3. Eligibility and account security

You must have the legal capacity and any permission necessary to use the service. Organisation users must be authorised to act for the employer, kumiai, or support organisation they represent.

Provide accurate account details, keep them current, and protect your credentials. Do not share accounts, impersonate another person, or use another organisation’s workspace without permission. Tell us promptly if you suspect unauthorised access. You are responsible for activity you authorise through your account, subject to applicable law.

4. Candidate responsibilities

Submit truthful information about your identity, qualifications, experience, language ability, and availability. Only upload documents you are entitled to provide. Correct material errors promptly and keep copies of important documents.

Review the details of each opportunity, including the employer, work location, responsibilities, pay, deductions, accommodation, fees, and immigration requirements, before making a commitment. Report misleading listings or inappropriate requests to our team. Do not provide passwords or one-time codes to recruitment contacts.

5. Employer and partner responsibilities

Employers, kumiai, and support organisations must hold any permissions or licences required for their activities, provide accurate hiring information, and comply with applicable employment, recruitment, immigration, equality, and data-protection requirements.

Use candidate information only for the authorised recruitment or support purpose. Restrict access to people who need it, keep it secure, and respect applicable consent, retention, and deletion requirements. Do not scrape, resell, publish, or reuse private profiles or documents for unrelated activities. Obtain appropriate authority before submitting another person’s information.

Separate written service or commercial agreements may apply to an organisation. If a signed agreement conflicts with these terms, that agreement controls the specific service covered by it, subject to mandatory law.

6. Acceptable use

You must not use the platform to:

• Submit fraudulent documents, impersonate others, mislead candidates, or advertise unlawful opportunities.
• Harass, exploit, discriminate unlawfully, or infringe another person’s rights.
• Upload malicious files, probe other accounts, bypass access controls, or interfere with service availability.
• Collect private data without authority, send unsolicited bulk messages, or use the service for scams.
• Infringe intellectual property rights or disclose confidential information without permission.

7. Your content and our materials

You retain ownership of the materials you submit. You give Nusa Bridge the limited permission needed to store, process, display to authorised recipients, and use those materials to provide the service you request. This permission does not transfer ownership and remains subject to your privacy rights.

The Nusa Bridge name, website design, and original platform materials are protected by applicable intellectual property law. You may use them as needed to access the service, but may not copy or commercially redistribute them without permission or another lawful basis. Third-party materials remain the property of their respective owners.

8. Fees and separate commitments

These terms do not by themselves create a payment obligation. Any paid service, recruitment charge, or other commercial commitment must be clearly disclosed and agreed separately before it is incurred, and must be permitted by applicable law.

Nusa Bridge does not process a payment merely because you create a profile or send an enquiry. Verify unexpected payment requests with our team before paying.

9. Availability and third-party services

We work to keep the platform useful and available, but features may be interrupted for maintenance, security, technical issues, or events outside our control. Information may need correction or updating. Keep your own copies of important records and confirm material recruitment details with the responsible organisation.

Links, email applications, employer systems, and other external services operate under their own terms and policies. We do not control their availability or independently guarantee the information they provide.

10. Suspension and closing an account

We may limit or suspend access where reasonably necessary to investigate misuse, protect users or data, comply with law, or address a serious breach of these terms. Where appropriate and lawful, we will explain the reason and provide a way to contact us about the decision.

You can stop using the service and request account closure or deletion through our Data Deletion process. Closing a platform account does not cancel a separate employment or service agreement. Records that must lawfully be retained may remain protected for that purpose.

11. Responsibility and disputes

Each party remains responsible for its own actions and obligations under applicable law. We do not guarantee hiring outcomes, immigration decisions, or the conduct of independent employers and partners. Nothing in these terms excludes liability or limits a remedy where doing so would be unlawful.

Contact admin@nusa-bridge.com first with a service concern, identifying the issue and the resolution you seek. We will consider the matter and work towards a reasonable resolution. These terms do not remove your right to seek assistance from a competent authority or court under applicable law, or override mandatory consumer, employment, or privacy protections.

12. Changes and contact

We may revise these terms as the platform or legal requirements change. The latest revision date appears above. Where a material change requires notice or renewed agreement, we will provide the relevant notice or request before applying it to you.

For questions, contact the Nusa Bridge team at admin@nusa-bridge.com.